All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

 

For calculated shipping rates: Shipping charges for your order will be calculated upon placing the order. 

 

Free local delivery is available for orders over £250. National shipping costs will be reflected in the courier.

 

WE DO NOT OFFER INTERNATIONAL SHIPPING.

 

Returns & Refunds policy

In the event that your order arrives damaged in any way, please email us as soon as possible at info@rpgwholesale.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 

Refund 

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

 

Return

Once we receive your item, we will inspect it and notify you. We will immediately notify you on the status of your refund after inspection. If your return is approved, we will initiate a refund to the original method of payment). You will receive the credit depending on your card issuer’s policies.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.